Lavender Meadows Privacy Policy
Lavender Meadows (“LM”) respects your privacy and is committed to protecting it. LM provides this Privacy Statement to inform
you of our privacy policy and practices and of the choices you can make about the way your information is collected and used.
We’ve structured our website so that, in general, you can visit LM on the web without identifying yourself or revealing any personal
information. The only exception to this is that of the wholesale client, who uses a password provided by us to access the wholesale
portion of the site. To make this notice easy to find, we make it available on our homepage and at the bottom of every lavender
meadows.com web page.
This privacy statement applies to the lavendermeadows.com website and domain.
Notice
LM uses personal information to better understand your needs and interests and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with LM. We take seriously the trust you place in us. LM will not sell, rent, or lease your personally identifiable information to others.
This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated with a specific personal identity. Aggregate information is data collected and summarized for a broad category of customers.
What We Collect
On the LM web site, you can make information requests or register yourself. The types of personal information you provide to us on these pages may include name, address, phone, e-mail address, user IDs and passwords, and contact preferences.
Anonymous (non-personal) data we collect may include the pages visited on lavendermeadows.com, unique URLs visited within lavendermeadows.com, browser-type and IP address. Most anonymous data is collected via cookies or other analysis technologies. Lavendermeadows.com web pages use cookies and other technologies for data analysis and personalization services. LM may place ads on other web sites that may use cookies.
LM does not knowingly collect information from children under the age of 13 and LM products and services do not target information to children under 13. LM is committed to protecting the privacy needs of children and we encourage parents to take an active role in your child’s online activities and interests.
How We Use It
LM uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help us communicate with you, to update you on services and events, to personalize promotional offers and to personalize some lavendermeadows.com web sites. Occasionally we may also use your information to contact you for market research regarding LM products or services. We will give you the opportunity to opt-out of market research and customer surveys.
Data collected online may also be combined with information you provide through other sources such as call centers or public events such as trade shows, seminars, or educational events.
Anonymous (non-personal) data is aggregated for reporting about lavendermeadows.com web site usability, performance, and effectiveness. It is used to improve the customer experience, usability, and site content.
Who We Share It With
LM will not sell, rent, or lease your personally identifiable information to others. LM will not share your personal information with a business partner or any unrelated third party company unless you give your permission. Your permission will be requested when you submit your information.
Choice
You can subscribe to receive information and LM-wide marketing communications. LM-wide communications may include new event information, special offers or possibly an invitation to participate in market research. We give you a choice regarding LM-wide communications by postal mail, email, and telephone.
Links provided on lavendermeadows.com to third party web sites are provided as a convenience and LM does not control those sites or their privacy practices, which may differ from ours. LM does not endorse or make any representations about them. We encourage you to review the privacy policy of any company before submitting your personal information. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not the LM Privacy Policy. Some third-party companies may choose to share their personal data with LM; that sharing is governed by that third party company’s privacy policy.
Onward Transfer
Personal data given to LM may be transferred across state and country borders for the purposes of data consolidation, storage, and simplified customer information management. The practices which govern this data movement are described in our commitments in the Choice and Security sections of this privacy statement.
Access and Accuracy
LM strives to keep your personally identifiable information accurate. We have put in place managerial data standards review processes and technological tools to maintain customer data accuracy. We will provide you with access to view and change your information, including making every effort to provide you with online access. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of LM’s web sites may limit access to specific individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the web page where you originally submitted your data and follow the instructions on that web page or send us a message as described in “Contacting us” below. Data access is also available upon request.
Security
LM is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, LM has in place appropriate physical, managerial procedures to safeguard the information we collect.
Contacting Us
We value your comments and opinions. If you have comments or questions about our privacy policy, please email us at: pricacy@lavendermeadows.com
To opt-out of LM marketing contact, please provide your name, email address, and relevant information about registrations you may have with LM. This opt-out will cancel all marketing and support communications and newsletters.
Revised 2-06-08
Lavendermeadows.com does not post third-party ads on our web site. LM may use third-party companies to place ads for LM products or services on other companies’ web sites. If you view a web page where LM ads appear, the online media company may place a cookie or web beacon on the user’s computer. This allows the online media company to recognize the computer when it is used to return to that site or measure advertising response. This data is anonymous and is not linked to personal data on the user’s computer or any LM databases. Some LM newsletters delivered on LM’s behalf by online media companies use the same technologies. In both cases, this data is also used by the online media company to measure advertising and content interest and relevance. LM does not have access to the data collected by the online media company. To prevent online media companies from placing cookies on your computer, you will need to visit each media company’s web site and use their cookie removal (opt-out) process.